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website-audit Is your website
making the grade?

Your website isn't working and it's costing you customers and money. You need to fix it but don't know where to start. If only you could have your website audited by a team of unbiased website professionals. 
We audit websites that don’t work and tell you how to make them work.
A team of experienced usability experts will go over your website with a fine tooth comb. Page by page, scenario by scenario, identifying and reporting on your website's ability to close the sale.

Finally know why your website isn't working.
  • Get independent, impartial feedback on your website's effectiveness.
  • Identify barriers to conversion and remove them.
  • Get advice free of personal biases and office politics.
  • Turn more visitors into customers.
  • Receive recommendations that will keep your visitors engaged.
  • Increase your return on investment.

Your website is tested and evaluated using these criteria:
  • Navigation: Where are you losing visitors?
  • Site Architecture: Is the structure of your website confusing visitors?
  • Design/Layout: Is design obscuring your message?
  • Review of your product detail page layout.
  • Test of search functionality.
  • Preliminary shopping cart testing*.
  • Content: Is it relevant? Informative? Does it have a persuasive tone?
  • Call-To-Action: Are you asking to close the sale?
  • Trust and Credibility: Have you established it?

Your website audit includes 11 hours of site evaluation and up to 1 hour of discussion via phone or Skype of your website audit. You will also be provided with a detailed report of findings with visuals.

*This is a preliminary test only. Many times during this testing, larger issues are uncovered that may require additional time not included in the initial website audit. Preliminary cart testing is most often enough to uncover larger issues that can be investigated and diagnosed separately after the initial evaluation. After implementing these suggestions clients usually see an immediate lift in conversion rates.

"I have made many attempts to design and setup an e-commerce website only to find out what a daunting task it is. Thanks to Think Tank, I have my site up and running. Most importantly, the site is professionally designed and performing outstandingly.”

- Xumark, Inc.
Heath Meyette
, Web and Graphic Designer at Think Tank Designs, Creative Director at Think Tank Designs